Wixy Soap makes every effort to ensure that your order arrives complete and in perfect condition. Should you receive a damaged parcel, or your order arrives incomplete, please contact us immediately by email email@example.com. Retain all shipping materials for inspection by the carrier representative if requested to do so.
It is the responsibility of the purchaser to make every effort to accept parcels when they arrive.The purchaser will be charged additional shipping fees to have the order reshipped. Wixy Soap is not responsible for lost or damaged items left unattended at its destination.
- Retail orders up to $49.99 before tax and shipped to a Canadian address will be charged $12.00
- Retail orders $50 - $99.99 before tax and shipped to a Canadian address will be charged $14.00
- Retail orders over $100 will be FREE
We do not currently ship to the United States.